FAQ
Everything about buying, downloading, and using the kits. Can't find your answer? Contact us — we reply within one business day.
Ordering & delivery
What exactly do I get after checkout?+
Instant download links on the order confirmation page, plus a backup email with the same links. Files are yours to keep forever.
I didn't receive my download email. What now?+
Check spam or promotions first. If it isn't there within 15 minutes, contact us with your order number and we'll resend the files directly.
Is this a subscription?+
No. One-time payment, lifetime access — including free updates whenever a kit is revised.
I lost my files. Can I re-download them?+
Yes — email us with your order number and we'll restore your access, no matter how long ago you bought.
Using the kits
What file formats are included?+
PDF guides, Excel / Google Sheets spreadsheets, and Word templates depending on the kit. Each product page lists its exact formats.
Do I need any special software?+
No. Everything works in tools you already have — a PDF reader, and Excel, Google Sheets, or LibreOffice for spreadsheets; Word or Google Docs for templates.
Can I edit and brand the templates?+
Yes — add your logo, change colors, edit any text. The files are standard, fully editable formats.
Do the kits work outside the United States?+
The methods work anywhere local businesses compete for customers. The contract templates are US-oriented — have a local attorney adapt them for other jurisdictions.
Licensing & client work
Can I use these kits with my clients?+
Yes — every kit includes an unlimited client-project license. Run audits, send documents, and manage profiles for as many clients as you like.
What am I not allowed to do?+
Resell, redistribute, or share the kits themselves — edited or not. The rule of thumb: sell the work you create with the kits, never the kits.
Can my whole team use one purchase?+
Yes, within a single business. Separate businesses each need their own copy. Agency edge cases? Contact us and we'll sort it out.
Refunds & guarantees
Do you offer refunds?+
14-day money-back guarantee on every kit, no questions asked. Reply to your order email and we'll refund you to your original payment method.
Will these kits guarantee me clients?+
No one can honestly promise that. The kits give you field-tested systems and remove the guesswork — results depend on your execution and market.
Do I get updates when a kit improves?+
Yes — free, forever. When a kit is revised, existing buyers get the new version at no charge.
We answer every message within one business day.